Privacy Policy

Summary

We, at Noveto Ltd. (the "Company"), are committed to respecting our users’ privacy, protecting their personal information and making sure it is used properly by us. This privacy notice explains the principles of our privacy practices for processing personal information on our website and/or in the course of using our services: what information we collect, how we collect it, what we do with it, how we protect it, and our users’ rights regarding their personal information.

  1.  We collect both personal information(which may identify an individual) and anonymised information (which does not identify an individual) about our uses, when they use the site and/or our services.

  2. Purposes for use of personal information may differ, dependent on the reason it is collected: Personal information collected in the site will be generally used in order to respond to your query in the site and communicating with you; Personal information collected in the services will be generally used in order to provide you with the service and comply with our legal obligation we have with you. We maintain technical and administrative security measures to protect our user's personal information

  3. Personal information is stored securely per market standards and may be used and/or transferred to other places around the world, whether by ourselves or by third party's acting on our behalf, who are committed for the security of the personal information).

  4. Our users may have certain rights with respect to their personal information, such as the right to review, ask to rectify, erase, transfer, withdraw consent, and object to processing their personal information, by sending us a request.

  5. We may keep user's personal information as long as required for the purposes mentioned above, and unless restricted by applicable law, we may retain anonymised information indefinitely.

 

For further information, you can access our full privacy policy, where you can inter alia find specific examples of why and how we use users’ personal information. Our full privacy policy is available below. If you have further questions please contact info@noveto.com and refer your query to Noveto DPO.‍​​

Detailed Privacy Policy

General Scope

A. General Scope

Noveto Ltd. and/or any of its subsidiaries (collectively “Noveto”) is committed to protecting the privacy of its customers and maintaining your trust and confidence is one of Noveto’s highest priorities.

To provide you with the best experience possible while using this website, upon purchase of products from this website, upon interaction with support services, upon subscribing for newsletters or other marketing and other interactions between you and Noveto, you may from time to time provide Noveto with personally identifiable information (“Personal Data”) that Noveto collects and processes.

Noveto is committed to collect and process Personal Data in accordance with its rights and responsibilities under the applicable laws and regulations, including the European Union’s General Data Protection Regulation (“GDPR”).

The basic principles under GDPR are that Personal Data shall be:

  1. processed lawfully, fairly and in a transparent manner in relation to individuals;

  2. processed for specified, explicit and legitimate purposes for which the Personal Data was processed (“Purposes”) and not in a manner that is incompatible with the Purposes;

  3. processed in an adequate manner, relevant and limited in scope (just what is necessary) in correlation to the Purposes;

  4. accurate and, where necessary, up to date; ensuring that Personal Data that is inaccurate, having regard to the Purposes is erased or rectified at no delay;

  5. processed for no longer than is necessary for the Purposes; and

  6. processed in a manner that ensures appropriate security of the Personal Data using appropriate measures be it technical or organizational.

 

Please read this Privacy Policy before using this website or submitting any Personal Data.This website may contain links to third party sites or functionalities, which are not subject to this privacy policy. Noveto does not endorse nor is responsible for the privacy practices or the content on such third party sites.


B. Collection and processing of Personal Data – Purposes, Types Legal Grounds Retention Periods

Please note that you would be required to provide Noveto with certain Personal Data if you would like to purchase products directly from Noveto online store, if you would like to subscribe for newsletters and usually when you contact the support or customer service.

If you choose not to disclose your Personal Data as requested by Noveto for such purposes, it is likely that Noveto will not be able to accept your purchase of products, subscription for newsletters or resolve the matter that you would like to have resolved by the support or customer service.

Noveto collects and processes Personal Data in accordance with this Privacy Policy as further detailed below.

  1. Upon purchase of products.

    1. Personal Data type: Your name; Your shipping and billing address; Your mobile phone number; Your e-mail address.

    2. Legal Ground and Purpose: For the necessary purpose of fulfilling Noveto obligations related to the purchase, such as processing orders, perform delivery of the products, provide product warranty, resolving disputes, collecting payments, handling claims, withdrawals and repayment, and for compliance with legal obligations (such as bookkeeping).

    3. .Personal Data Retention Period: For the time needed to fulfil Noveto’ obligations, including facilitating warranty obligations.

  2. Security and Fraud Prevention.

    1. Personal Data type: IP-address.

    2. Legal Ground and Purpose: For the necessary purpose of fulfilling Noveto’s obligations related to security and fraud prevention.

    3. Personal Data Retention Period: For the time needed to fulfil Noveto’s obligations towards law enforcement authorities and banks.

  3. Subscription to newsletters and/or marketing materials.

    1. Personal Data type: Your e-mail address; IP-address; Telephone numbers;

    2. Legal Ground and Purpose: To process (further to your consent) the Personal Data for sending product information, special offers, running competitions, conducting market research, obtaining your feedback on Noveto’s website, Noveto’s products and services, sending you newsletters and product information.

    3. Personal Data Retention Period: Until withdrawal of consent. Please note however that for administrative purposes this might take up to 30 days.

  4. Upon contact with support or customer service.

    1. Personal Data type: Your e-mail address and other information you voluntarily provide upon contacts with support or customer service.

    2. Legal Ground and Purpose: For the necessary purpose of fulfilling Noveto’s obligations related to the contact, such as handling claims, withdrawals and repayment.

    3. Personal Data Retention Period: For the time needed to fulfil Noveto’s obligations